ABSolute will have planned maintenance on Tuesday 16th June 2026 08:00-11:00 GMT for upgrades on the Graphics and Reports modules. ABSolute will remain accessible for the duration of the works, however, some minimal disruption is possible as the code files update.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

This month’s release is headlined by major enhancements to our EPG import and Interstitial automation workflows. We’ve introduced fully automated EPG imports via FTP, expanded our Umbrella Scheduling compatibility to the EPG import module, and added more granular control over promo automation with new timeband rules.

EPG Import via FTP

We've launched fully automated EPG ingestion via FTP with a new sub-module for tracking import logs and validation statuses. All you'd need to do is drop your EPG import Excel files into a specified location. From there ABSolute will handle the import automatically and send email notifications on the status of the import. For more information check out this guide.

EPG Import Umbrellas Compatibility

EPG import has been updated to support Umbrella event types, allowing umbrella schedules to be built in Excel and imported directly. Not sure what Umbrella Scheduling refers to? Check out this guide. Need a refresher about EPG import? Click here.

🛠️ Improvements

• Timeband selection on random type promos: Added timeband selection functionality (with HH:MM:SS precision) on random promo rules to provide more flexible automation options. Click here for more information on promo scheduling rules.
• Added other languages support to UTNNL: Expanded Upper Third NNL (UTNNL) graphics to support other language selections in Graphics Management rules.

• Removed schedule error check on multilingual grid export: Streamlined the export process by removing redundant schedule error checks for multilingual grid EPG exports.
• Tweaks to live event with manual end export logic: made an adjustment to the way live events with manual end use clock items in the playlist export.

🪲 Bug Fixes

• Freeview & Freesat event ID duplicates causing gaps: Resolved an issue where internal ID mapping caused collisions on Freeview, now using a per-channel counter to prevent gaps, with additional checks in place for channels using both umbrella and playlist event types.

• Freeview EPG duplicate check blocking export incorrectly: Corrected the duplicate check logic that was incorrectly blocking valid Freeview EPG exports.

• Ticker bottom offset correction: Resolved a calculation error for ticker bottom offsets; these now use a consistent logic for hide commands.
• Upper third NNL rule error: Fixed a font color variable error that prevented users from saving new UTNNL rules in Graphics Management.
• No asterisk on channel field in add interstitial: Added the missing mandatory field indicator (asterisk) to the channel field in the interstitial UI.

• Fatal Error on songs TX report: Resolved a fatal error occurring when generating the Songs TX report within the Playlist Editor.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Wednesday 27th May 2026 07:00-11:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-08:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 19th May 2026 07:00-10:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-08:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 12th May 2026 07:00-12:00 GMT for upgrades on the Interstitials and Playlist modules.

There will be up to two hours of downtime where ABSolute will not be accessible between 07:00-09:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We’ve made some updates to ABSolute over the last month, so here’s your round up of the latest improvements. 🥳

✨ What’s New

Freesat EPG Export for Umbrella Scheduling

We've made our Freesat EPG format compatible with umbrella scheduling in the FPC. If your channel uses umbrella scheduling and would like to start sending EPGs to Freesat, don't hesitate to reach out!

Not sure what umbrella scheduling is? Click here to check out our guide.

🛠️ Improvements

• Umbrella scheduling EPG export rework: we've made some backend changes to umbrella scheduling settings to allow for more flexible platform specific closedown window handling and more straightforward integration with any future platforms.

🪲 Bug Fixes

• More robust interstitial versioning check in playlist editor, to correct issue where only one version of an interstitial could be dropped into the playlist.
• Version check for interstitial replace within a playlist, to correct where the replace function could only paste one version of an interstitial.
• Version filter in check playlist bulk replace, to correct where unavailable interstitial versions where permitted for bulk replace.

• DB Import channel discrepancy check for shared channels: the system was incorrectly validating that versions had the same number of channels as programmes or more. Correction made to allow the same number or fewer.

As always, if you have any questions regarding this update or anything relating to ABSolute, please raise a ticket via the Help widget or have a look at our support articles.

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Monday 13th April 2026 07:00-10:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-8:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made a couple updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

🛠️ Improvements

• Minor updates to EPG export logic: This implements a more robust error check related to parental ratings in the schedule.

🪲 Bug Fixes

• FPC hover box: will ensure all listed fields are populated.

• FPC hover box positioning: has been improved to appear more reliably across a wide variety of different screen sizes and browsers.

If you have any questions regarding this update or anything relating to ABSolute, please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

This month we’ve focused on optimising backend processes around Graphics and Playlists Exports, making them more reliable, quicker to set up and easier to troubleshoot.

🛠️ Improvements

• More robust AsRun setup for non‑commercial channels: We’ve refreshed the backend AsRun set up for non-commercial channels, meaning that you can now request access to your playout log even if you do not schedule commercials.
• Additional graphics checks during playlist exports: ABSolute will now prevent playlist export when certain offset and duration fields are in an invalid state, helping you avoid exporting playlists with incomplete or inconsistent graphics.
• Smarter handling of graphics set up: We've refreshed the backend logic for our graphics set up, making it quicker for us to customise which instances of programming should not contain which types of graphics as per channel requests.

🪲 Bug Fixes

• Subtitles on Freeview EPG Export: Fixed an issue where the Freeview EPG could show subtitle indicators on all content instead of only where subtitles are actually available.
• EPG import after Excel macros: Resolved a problem where EPG imports could fail with a “null” error after macros had been run on the spreadsheet, improving reliability for macro‑based EPG workflows.

As always, if you have any questions about this update or anything relating to ABSolute, please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

We've been focusing a lot on upgrades to our fully automated VOD module this month, some of which have now been released. While you might not see any visual differences these have made to the system, rest assured that we aim to consistently improve our software to provide you with the smoothest experience.

Do click here to check out our website if you're interested in our VOD service!

🛠️ Improvements

• EPG Format Updates: updated an existing bespoke EPG format. While this will not affect most users, do reach out to your account manager if you are ever in need of updates to an existing format or would like to add a new one.
• Channel bug extension check: ensured that only valid file extensions can be input against the channel bug rule in Graphics Management.
• Timezone visibility across Schedules tab: made timezone visible in View Schedule, Edit Playlist, Check Playlist, Content Report, and Check Graphics.
• Channel name on TX report: ensured it's easy to tell at a glance which version went out on which channel for channels with shared content.
• Backend channel bug improvements: refreshed the backend channel bug logic to be more robust.

🪲 Bug Fixes

• Where formulas are present in an EPG import, this is now flagged with a user friendly error message.
• Switching between Rights and In-House in the FPC no longer adds a blank column to the UI.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team