We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

We've been focusing on expanding our EPG capabilities and integration services this month:

EPG Images Upload

We have officially gone live with our EPG Images Upload functionality, allowing for richer metadata management. Click here if you'd like to see how this works. If you're interested in storing your programme imagery in ABSolute and would like to send them to a specific EPG platform, please don't hesitate to reach out to your account manager for more details on the set up!

Freeview EPG API

Our Freeview EPG API is now live, streamlining the delivery of schedule data to Freeview. What this means is there's no longer any need to download EPGs from ABSolute only to upload them separately on Freeview's portal. Any Freeview EPG exported in ABSolute will now get sent directly to Freeview in one click. Easy! If you'd like to see how this works, click here.

🛠️ Improvements

• Backend Email Management: Introduced new email management settings specifically for VOD workflows to improve user accessibility.
• Ticker Revoke Process: Refined the ticker revoke process to ensure stability with more recent versions of the playout software we use.
• Content Report Error Handling: Added user-friendly error messages to the Content Report for cases where a schedule is updated but the programming in the playlist editor has not been replaced.
• Asrun Visibility: Optimised Asrun to display commercials despite differing event IDs where a new playlist was appended midway through the day.

🪲 Bug Fixes

• EPG Export Email Display: Fixed an issue where BCC emails were not displayed on EPG exports.
• VOD Import Error Handling: Resolved a failure in VOD imports caused by spaces between text elements.
• DVE Credits Asset Linking: Fixed a bug where the same audio/video asset was incorrectly showing up across all DVE credits titles.
• Arabic EPG Import Support: Corrected a character length validation error that was incorrectly alerting during EPG imports for Arabic text.
• EPG Import Error Handling: Resolved an error in EPG imports caused by null characters.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Thursday 23rd July 2026 07:00-10:00 GMT for upgrades to the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-8:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round-up of the latest improvements 🥳

✨ What’s New

We've been focusing on navigation and other general improvements this month to ensure a more intuitive and robust experience.

🛠️ Improvements

• User-Friendly Graphics Names: Minor updates to some graphics names in the Graphics Management list to be more user-friendly, making it easier to identify and manage assets.
• Menu Navigation Enhancements: Improved the interface by highlighting the currently clicked module tab, providing better visual feedback on your location within the system.
• Graphics Number of Titles Logic Alignment: Synchronized the logic for the number of titles graphics are populated with in the playlist versus how many are assigned auto-graphics asset IDs, ensuring consistency across the platform.
• Metadata Limits: Ensured Freesat CRID values now adhere to the latest character limits to prevent export errors.

🪲 Bug Fixes

• EPG Import Stability: Resolved issues where double quotes in titles caused fatal errors and fixed a bug where all imported programmes were incorrectly marked as "new."
• FPC Reliability: Fixed a fatal error that occurred when using the "undo" function.
• Graphics Constraints: Corrected a limitation in LT Static that prevented the use of 00-00 timebands and fixed a column alignment issue in the Menu interstitials lists.
• Search & Filters: Fixed a bug where search filters would revert when changing views in the programmes list.
• Report Visuals: Resolved a display issue where graphs in the airtime report were being cut off.

• Enhanced Reporting Accuracy: Corrected a misnamed column in the Programme Search Report to mention "segment count" instead of "episode count".
• Menu Navigation: Fixed the asset catalogue icon link to ensure it opens correctly.

As always, if you have any questions regarding this update or anything relating to ABSolute, please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 16th June 2026 08:00-11:00 GMT for upgrades on the Graphics and Reports modules. ABSolute will remain accessible for the duration of the works, however, some minimal disruption is possible as the code files update.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

This month’s release is headlined by major enhancements to our EPG import and Interstitial automation workflows. We’ve introduced fully automated EPG imports via FTP, expanded our Umbrella Scheduling compatibility to the EPG import module, and added more granular control over promo automation with new timeband rules.

EPG Import via FTP

We've launched fully automated EPG ingestion via FTP with a new sub-module for tracking import logs and validation statuses. All you'd need to do is drop your EPG import Excel files into a specified location. From there ABSolute will handle the import automatically and send email notifications on the status of the import. For more information check out this guide.

EPG Import Umbrellas Compatibility

EPG import has been updated to support Umbrella event types, allowing umbrella schedules to be built in Excel and imported directly. Not sure what Umbrella Scheduling refers to? Check out this guide. Need a refresher about EPG import? Click here.

🛠️ Improvements

• Timeband selection on random type promos: Added timeband selection functionality (with HH:MM:SS precision) on random promo rules to provide more flexible automation options. Click here for more information on promo scheduling rules.
• Added other languages support to UTNNL: Expanded Upper Third NNL (UTNNL) graphics to support other language selections in Graphics Management rules.

• Removed schedule error check on multilingual grid export: Streamlined the export process by removing redundant schedule error checks for multilingual grid EPG exports.
• Tweaks to live event with manual end export logic: made an adjustment to the way live events with manual end use clock items in the playlist export.

🪲 Bug Fixes

• Freeview & Freesat event ID duplicates causing gaps: Resolved an issue where internal ID mapping caused collisions on Freeview, now using a per-channel counter to prevent gaps, with additional checks in place for channels using both umbrella and playlist event types.

• Freeview EPG duplicate check blocking export incorrectly: Corrected the duplicate check logic that was incorrectly blocking valid Freeview EPG exports.

• Ticker bottom offset correction: Resolved a calculation error for ticker bottom offsets; these now use a consistent logic for hide commands.
• Upper third NNL rule error: Fixed a font color variable error that prevented users from saving new UTNNL rules in Graphics Management.
• No asterisk on channel field in add interstitial: Added the missing mandatory field indicator (asterisk) to the channel field in the interstitial UI.

• Fatal Error on songs TX report: Resolved a fatal error occurring when generating the Songs TX report within the Playlist Editor.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Wednesday 27th May 2026 07:00-11:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-08:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 19th May 2026 07:00-10:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-08:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 12th May 2026 07:00-12:00 GMT for upgrades on the Interstitials and Playlist modules.

There will be up to two hours of downtime where ABSolute will not be accessible between 07:00-09:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We’ve made some updates to ABSolute over the last month, so here’s your round up of the latest improvements. 🥳

✨ What’s New

Freesat EPG Export for Umbrella Scheduling

We've made our Freesat EPG format compatible with umbrella scheduling in the FPC. If your channel uses umbrella scheduling and would like to start sending EPGs to Freesat, don't hesitate to reach out!

Not sure what umbrella scheduling is? Click here to check out our guide.

🛠️ Improvements

• Umbrella scheduling EPG export rework: we've made some backend changes to umbrella scheduling settings to allow for more flexible platform specific closedown window handling and more straightforward integration with any future platforms.

🪲 Bug Fixes

• More robust interstitial versioning check in playlist editor, to correct issue where only one version of an interstitial could be dropped into the playlist.
• Version check for interstitial replace within a playlist, to correct where the replace function could only paste one version of an interstitial.
• Version filter in check playlist bulk replace, to correct where unavailable interstitial versions where permitted for bulk replace.

• DB Import channel discrepancy check for shared channels: the system was incorrectly validating that versions had the same number of channels as programmes or more. Correction made to allow the same number or fewer.

As always, if you have any questions regarding this update or anything relating to ABSolute, please raise a ticket via the Help widget or have a look at our support articles.

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Monday 13th April 2026 07:00-10:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-8:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team