We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What's New

We've been focusing on expanding our reporting capabilities this month, with three new reports now available:

Asset Availability Report

This report connects our playout storage and your FTP storage to the Asset Catalogue, making it easy to see whether assets are available in storage, without being restricted to a specific playlist as the Content Report in the Schedules List is.

The report can be found by clicking the Asset Availability checkbox under the Asset Catalogue section of the Content Reports tab. For more information on generating Asset Catalogue reports click here.

Programme Level Inventory Report

This report looks at your inventory of programmes in ABSolute, including unscheduled programmes. While a Telecast Report splits content by scheduled dates, and the Asset Catalogue provides version level detail, this report gives you a programme level view of your database inventory the way you would see it in your programmes list.

This can be found as the Master Records report type under the Programmes section of the Content Reports tab. For more information on generating Programmes reports click here.

Non Linear Metadata Report

We've also updated the Non Linear module Catch-Up TV functionality to add an Exported Metadata Report. This uses the original export date stored against each episode to give you a monthly breakdown of all previously exported metadata.

This can be found under Reports > Exported Metadata within the Non-Linear module.

Updated Import Guidelines

Please note, some of the latest fixes update how imports are validated, and our DB & EPG import guidelines have been updated to reflect this. If you run into any issues following the latest update, please reach out to request the most up-to-date guideline documents.

🛠️ Improvements

• VOD Workflow: Some small tweaks to smooth out our lights out VOD service following the upgrades last month.
• EPG Import Synopses: Additional check put in place for spaces at the start of synopses in EPG imports to avoid errors on platform side.

🐛 Bug Fixes

• Timeshift Channels with Umbrella Scheduling: Fixed an issue where timeshift channels with umbrellas were occasionally duplicating their first events in EPG exports.
• VOD XLS Import: Resolved an issue blocking VOD XLS imports after a programme's genre had been changed manually.
• Interstitials Frames Calculation: Fixed a frames calculation issue affecting interstitials that was causing 1 second discrepancies in playlist timing.
• Auto Asset ID DB Import: Fixed an issue where using Auto Asset ID with DB import was not generating dummy segments.
• EPG Import Master Synopsis Error: Corrected the error message to specify "master" synopsis rather than just synopsis during EPG imports.
• DB Import Character Validation: Fixed an issue where letters in the slot duration and episode number fields did not block import.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What's New

VOD Workflow Improvements

For the last few months we've been putting a lot of work into our VOD module and have now released a large batch of optimisations. While these improvements are largely behind the scenes, we hope you'll find our VOD delivery service more streamlined than ever before!

If you're curious to learn more about our VOD delivery service to Sky please do get in touch with your account manager.

🛠️ Improvements

• Programme TX Report: Added series number to the programme TX report.

🐛 Bug Fixes

• GFX Report Line Breaks: Fixed an issue where line breaks in the GFX report weren't being ignored correctly.
• Non Linear Metadata Export: Fixed an issue where premieres in the metadata export were filtered by company rather than by channel.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Monday 28th September 2026 09:00-16:00 GMT for upgrades on the VOD module.

ABSolute will remain accessible but functions within the VOD module may become unavailable for brief periods throughout the maintenance window.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

🛠️ Improvements

• Asrun Processing: This backend change means the automation for daily Asrun delivery runs more smoothly and consistently.
• Playlist Export Auto-Email: Added email notifications for playlist exports, so users can automatically receive copies of their playlists if needed.

🐛 Bug Fixes

• Playlist Export Email Error: Fixed an error that occurred when the email service was enabled but no recipient emails had been configured.
• Playlist Auto-Email Permissions: Fixed an issue where the "do not email" setting was enabled by default and hidden from users.
• EPG Image Upload File Names: Fixed an issue where special characters in image upload file names caused errors.
• Server Upload Limit: Corrected the server upload limit, which had been capped at 2MB.
• User Permissions: Fixed an issue where bulk removal of dummy timecodes was not possible on a channel without graphics.
• Channelbox EPG Export: Fixed an issue where the versioning UI did not update after a Channelbox EPG export.
• Freeview API Export with Umbrellas: Fixed a fatal error preventing the upload of schedules with umbrellas via the Freeview API.
• EPG Export BCC Display: Fixed an issue where BCC emails weren't displaying correctly across all EPG export formats.
• Opt-Out Promo Rules: Fixed a display issue in the scheduling rules UI for Opt-Out Promos.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

We've been focusing on expanding our EPG capabilities and integration services this month:

EPG Images Upload

We have officially gone live with our EPG Images Upload functionality, allowing for richer metadata management. Click here if you'd like to see how this works. If you're interested in storing your programme imagery in ABSolute and would like to send them to a specific EPG platform, please don't hesitate to reach out to your account manager for more details on the set up!

Freeview EPG API

Our Freeview EPG API is now live, streamlining the delivery of schedule data to Freeview. What this means is there's no longer any need to download EPGs from ABSolute only to upload them separately on Freeview's portal. Any Freeview EPG exported in ABSolute will now get sent directly to Freeview in one click. Easy! If you'd like to see how this works, click here.

🛠️ Improvements

• Backend Email Management: Introduced new email management settings specifically for VOD workflows to improve user accessibility.
• Ticker Revoke Process: Refined the ticker revoke process to ensure stability with more recent versions of the playout software we use.
• Content Report Error Handling: Added user-friendly error messages to the Content Report for cases where a schedule is updated but the programming in the playlist editor has not been replaced.
• Asrun Visibility: Optimised Asrun to display commercials despite differing event IDs where a new playlist was appended midway through the day.

🪲 Bug Fixes

• EPG Export Email Display: Fixed an issue where BCC emails were not displayed on EPG exports.
• VOD Import Error Handling: Resolved a failure in VOD imports caused by spaces between text elements.
• DVE Credits Asset Linking: Fixed a bug where the same audio/video asset was incorrectly showing up across all DVE credits titles.
• Arabic EPG Import Support: Corrected a character length validation error that was incorrectly alerting during EPG imports for Arabic text.
• EPG Import Error Handling: Resolved an error in EPG imports caused by null characters.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Thursday 23rd July 2026 07:00-10:00 GMT for upgrades to the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-8:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round-up of the latest improvements 🥳

✨ What’s New

We've been focusing on navigation and other general improvements this month to ensure a more intuitive and robust experience.

🛠️ Improvements

• User-Friendly Graphics Names: Minor updates to some graphics names in the Graphics Management list to be more user-friendly, making it easier to identify and manage assets.
• Menu Navigation Enhancements: Improved the interface by highlighting the currently clicked module tab, providing better visual feedback on your location within the system.
• Graphics Number of Titles Logic Alignment: Synchronized the logic for the number of titles graphics are populated with in the playlist versus how many are assigned auto-graphics asset IDs, ensuring consistency across the platform.
• Metadata Limits: Ensured Freesat CRID values now adhere to the latest character limits to prevent export errors.

🪲 Bug Fixes

• EPG Import Stability: Resolved issues where double quotes in titles caused fatal errors and fixed a bug where all imported programmes were incorrectly marked as "new."
• FPC Reliability: Fixed a fatal error that occurred when using the "undo" function.
• Graphics Constraints: Corrected a limitation in LT Static that prevented the use of 00-00 timebands and fixed a column alignment issue in the Menu interstitials lists.
• Search & Filters: Fixed a bug where search filters would revert when changing views in the programmes list.
• Report Visuals: Resolved a display issue where graphs in the airtime report were being cut off.

• Enhanced Reporting Accuracy: Corrected a misnamed column in the Programme Search Report to mention "segment count" instead of "episode count".
• Menu Navigation: Fixed the asset catalogue icon link to ensure it opens correctly.

As always, if you have any questions regarding this update or anything relating to ABSolute, please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Tuesday 16th June 2026 08:00-11:00 GMT for upgrades on the Graphics and Reports modules. ABSolute will remain accessible for the duration of the works, however, some minimal disruption is possible as the code files update.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team

We've made some updates to ABSolute over the past month, so here's your round up of the latest improvements 🥳

✨ What’s New

This month’s release is headlined by major enhancements to our EPG import and Interstitial automation workflows. We’ve introduced fully automated EPG imports via FTP, expanded our Umbrella Scheduling compatibility to the EPG import module, and added more granular control over promo automation with new timeband rules.

EPG Import via FTP

We've launched fully automated EPG ingestion via FTP with a new sub-module for tracking import logs and validation statuses. All you'd need to do is drop your EPG import Excel files into a specified location. From there ABSolute will handle the import automatically and send email notifications on the status of the import. For more information check out this guide.

EPG Import Umbrellas Compatibility

EPG import has been updated to support Umbrella event types, allowing umbrella schedules to be built in Excel and imported directly. Not sure what Umbrella Scheduling refers to? Check out this guide. Need a refresher about EPG import? Click here.

🛠️ Improvements

• Timeband selection on random type promos: Added timeband selection functionality (with HH:MM:SS precision) on random promo rules to provide more flexible automation options. Click here for more information on promo scheduling rules.
• Added other languages support to UTNNL: Expanded Upper Third NNL (UTNNL) graphics to support other language selections in Graphics Management rules.

• Removed schedule error check on multilingual grid export: Streamlined the export process by removing redundant schedule error checks for multilingual grid EPG exports.
• Tweaks to live event with manual end export logic: made an adjustment to the way live events with manual end use clock items in the playlist export.

🪲 Bug Fixes

• Freeview & Freesat event ID duplicates causing gaps: Resolved an issue where internal ID mapping caused collisions on Freeview, now using a per-channel counter to prevent gaps, with additional checks in place for channels using both umbrella and playlist event types.

• Freeview EPG duplicate check blocking export incorrectly: Corrected the duplicate check logic that was incorrectly blocking valid Freeview EPG exports.

• Ticker bottom offset correction: Resolved a calculation error for ticker bottom offsets; these now use a consistent logic for hide commands.
• Upper third NNL rule error: Fixed a font color variable error that prevented users from saving new UTNNL rules in Graphics Management.
• No asterisk on channel field in add interstitial: Added the missing mandatory field indicator (asterisk) to the channel field in the interstitial UI.

• Fatal Error on songs TX report: Resolved a fatal error occurring when generating the Songs TX report within the Playlist Editor.

As always, if you have any questions regarding this update or anything relating to ABSolute please feel free to browse our support articles or raise a ticket using the Help widget!

All the best,

The ABSolute Team

ABSolute will have planned maintenance on Wednesday 27th May 2026 07:00-11:00 GMT for upgrades on the EPG module.

There will be up to one hour of downtime where ABSolute will not be accessible between 07:00-08:00 GMT.

Should you have any questions, don't hesitate to reach out to a member of the support team.

Thanks!

The ABSolute Team